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Shipping policy
We do everything we can to make sure your order is delivered on time. LPG Jets Limited use Royal Mail (all services including Guaranteed Next Day) , UPS, DPD, TNT and Fedex. We offer free delivery on orders of £69 and over and Guarantee orders placed before 3.20pm will be dispatched the same day, we recognise the importance of receiving your goods in a speedy manner and even dispatch on a Saturday if an order is placed before 10.30am. (Royal Mail Services only)
UK Delivery
The majority of UK deliveries are via Royal Mail, we offer all of their services, there are some terms and conditions that apply to their different services. Prices vary depending on weight.
The 3 options available at checkout are as follows.
48 Hour Tracked
This option is a tracked service, although the majority of 48 Hour Tracked items are received within 2 days, there can be delays, and the customer must allow 12 days to receive their item before starting a not received claim.
0g–200g: £2.99
201g–999g: £3.99
1001g–10000g: £4.99
10000g–30000g: £9.99
24 Hour Tracked
This option is a tracked service, although the majority of 24 Hour Tracked items are received within 1 day, there can be delays, and the customer must allow 11 days to receive their item before starting a not received claim.
0g–200g: £3.99
201g–999g: £4.99
1000g–2000g: £5.49
2001g–10000g: £5.99
10000g–30000g: £14.99
Guaranteed Next Day
This service is highly recommended, as it is the only service where if you do not receive the item next day you will get the cost of postage refunded, customer must allow 5 days to receive their item before starting a not received claim.
0g–290g: £8.99
290g–1000g: £9.99
1001g–2000g: £13.99
2001g–5000g: £17.99
ParcelForce Next Day Delivery
5kg–30kg: £19.99
Free Standard Delivery
We offer Free Standard Delivery on orders over £69. Please note, this is an option available only for qualifying orders. You will need to select this delivery method at checkout if your order qualifies.
Delivery Times
Next Day Delivery: Orders placed by 3:00 PM will typically be delivered the next working day.
Tracked 24 & 48: Delivery times typically range from 1–3 working days, depending on the service selected and destination.
Important Notes
Shipping costs are based on the weight of your package. Please ensure you select the correct shipping option at checkout.
Free delivery is available on orders over £69, but you must manually select this option at checkout.
Delivery times are estimates and may vary depending on factors such as location and service availability.
If you have any further questions regarding shipping, feel free to contact our customer service team. Thank you for shopping with us!
Irish Republic Deliveries
There are 3 options available.
Standard Royal Mail/An Post Delivery
We are based in Northern Ireland, but Royal Mail treat this service as a standard international service and although it should only take a few days to arrive, there are cases where it can take up to 14 days.
Royal Mail/An Post Not Tracked Standard
£5.99
Please note that this is a standard untracked delivery option.
No import duties apply as we are based in Northern Ireland.
Fastway Ireland
If ordered before 9am Fastway will collect your order that day (Monday to Friday), normally it will arrive with you the next day but it sometimes can take a few days, but it is definitely a faster service than the standard option.
FastWay (Normally 1-2 Working Days if Ordered Before 10am)
€12.99
No import duties apply as we are based in Northern Ireland.
GLS Courier (2-3 Working Days)
€9.99
No import duties apply as we are based in Northern Ireland.
If your order is over EUR99.99 you will qualify for a free standard delivery option at checkout.
Delivery Times
FastWay: Delivery is typically completed within 1-2 working days when orders are placed before 10:00 AM.
Free Delivery: Delivery times are typically 3-5 working days.
GLS Courier: Delivery takes approximately 2-3 working days.
Royal Mail/An Post Not Tracked: Delivery may take a little longer due to standard postal services.
European Delivery
Royal Mail Standard International to most European countries takes 10 days but can take up to 3-4 weeks, unfortunately you must allow this time period to elapse before making a not received case.
We advise our customers to opt for the tracked delivery option, it costs double the standard delivery price but is well worth the money.
Shipping Policy for the European Union
We are happy to offer various shipping options for deliveries to the European Union. Below you will find details about the available services, rates, and delivery times.
Shipping Prices
Shipping costs are based on the weight of your package and the delivery method selected. Please see the options below:
Standard International - Royal Mail
0g–250g: £4.99
Delivery Time: Can take up to 4 weeks.
No import duties apply as we are based in Northern Ireland.
UPS (5-7 Working Days)
0g–251g: £15.99
251g–2000g: £19.99
Delivery Time: Typically 5-7 working days.
No import duties apply as we are based in Northern Ireland.
TNT (2-3 Working Days)
0g–1999g: £29.99
Delivery Time: Typically 2-3 working days.
No import duties apply as we are based in Northern Ireland.
UPS 7 Day Delivery (5-7 Working Days)
2001g–10000g: £29.99
Delivery Time: Typically 5-7 working days.
No import duties apply as we are based in Northern Ireland.
Exclusion Zones
Please note that certain regions are excluded from our European Union shipping services. These zones are included in Worldwide Shipping. The exclusion zones are as follows: Åland Islands, Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Iceland, Kosovo, Liechtenstein, Malta, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Ukraine, Vatican City.
Important Notes
Import Duties: No import duties apply to any of the shipping options listed above, as we are based in Northern Ireland.
Delivery times are estimates and may vary depending on the destination, carrier availability, and other factors beyond our control.
Shipping Policy for Australasia (Australia and New Zealand)
We are excited to offer shipping to Australia and New Zealand with various delivery options to suit your needs. Please find below the details of our available shipping services, pricing, and estimated delivery times.
Shipping Prices
Shipping rates depend on the weight of your package and the delivery method you select. Below are the available options for shipments to Australasia:
Standard International - Royal Mail
0g–200g: £5.99
Delivery Time: Can take up to 4 weeks.
No tracking available.
Royal Mail Tracked International (Recommended)
0g–200g: £10.99
200g–500g: £19.99
Delivery Time: Typically 7-10 working days (varies by location).
Tracking available for full visibility of your order's progress.
UPS (10 Working Days, Order Before 10am)
Available for all weights
£44.99
Delivery Time: Typically 10 working days.
Tracking available with fast and reliable delivery.
Important Notes
Delivery Times: Estimated delivery times are based on the selected service and can vary depending on factors such as customs clearance and the destination within Australia or New Zealand.
Shipping rates are based on the weight of your package and will be calculated at checkout.
Worldwide Shipping Policy
We are pleased to offer worldwide shipping to locations including the USA, Asia, South America, and the excluded European countries. Please find below the available shipping options, pricing, and delivery times.
Shipping Prices
Shipping costs are based on the weight of your package and the delivery method you choose. Below are the available shipping options:
Royal Mail Standard International
0g–200g: £4.99
Delivery Time: This may take up to 4 weeks.
No tracking available.
Royal Mail Tracked International (Recommended)
0g–200g: £9.99
Delivery Time: Typically 7-10 working days (varies by location).
Tracking available for full visibility of your order’s progress.
UPS (2-3 Working Days, Order Before 10am)
Available for all weights
£59.99
Delivery Time: Typically 2-3 working days (when ordered before 10am).
Tracking available for fast and reliable delivery.
UPS (10 Working Days, Order Before 10am)
Available for all weights
£29.99
Delivery Time: Typically 10 working days (when ordered before 10am).
Tracking available for full order visibility.
This shipping policy applies to the USA, Asia, South America, and certain excluded European countries.
Shipping Policy for Barbados
We are happy to offer shipping to Barbados with reliable and fast delivery options. Below are the available shipping methods, pricing, and delivery times for your orders.
Shipping Prices
Shipping costs depend on the delivery method you choose. Below are the available shipping options to Barbados:
UPS (10 Working Days from Dispatch)
Applicable for all weights
$99.99
Delivery Time: Typically 10 working days from dispatch.
Tracking available for reliable delivery.
DHL Express (5 Working Days)
Applicable for all weights
$149.99
Delivery Time: Typically 5 working days.
Tracking available for fast and efficient delivery.
Important Notes
Delivery Times: Delivery times are estimates and may vary depending on factors like customs processing, location, and carrier availability.
Shipping Policy for Africa
We are pleased to offer shipping to the continent of Africa, which includes the countries listed below, with a reliable and fast delivery option. Below are the details of the available shipping service, pricing, and delivery time.
Ghana, South Africa, Cameroon, Congo - Brazzaville, Congo - Kinshasa, Gambia, Nigeria, Zambia, Zimbabwe, Kenya.
Shipping Prices
For all shipments to Africa, we offer the following shipping option:
UPS (6 Working Days from Collection)
Price: 850 South African Rand (ZAR)
Delivery Time: Typically 6 working days from collection.
Applicable for all weights
Tracking available for reliable delivery.
Important Notes
Delivery Times: Delivery times are estimates and may vary depending on factors such as customs processing, location, and carrier availability.
Delivery to an Alternative Address
For orders placed by Credit Card or Debit Card: If the details you enter pass all of our security checks, you may be offered the option of changing the delivery address once a transaction has been processed.
We may reject orders when according to our security checks, the address you have provided does not match the cardholder's address - this is to help prevent credit card fraud.
For orders placed by bank transfer or cheque: We can deliver to any address you choose, providing the funds have cleared in our bank. It can take up to two weeks for cheques to clear.
Collection from our Warehouse
You may place an order online for collection from our Warehouse, , please feel free to call us on 028 200 54201 to arrange for the product to be easily available when you visit.
What happens if I am not in when the courier tries to deliver?
The courier should leave a card to let you know they tried to deliver. They will usually try to deliver again the next day but alternatively, you can contact them directly using the details they provide on the card to arrange a different delivery day.
What do I do if I receive the wrong item?
This is a very rare occurrence, but occasionally things do go wrong. Please contact us and include your customer invoice number or order number and let us know the details of the problem. We will collect the incorrect item from you, and arrange to get the correct item sent out to you as quickly as possible.
We reserve the right to increase the above prices depending on our couriers increasing their invoice prices.