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We do everything we can to make sure your order is delivered on time. LPG Jets Ltd use Royal Mail (all services including Guaranteed Next Day) , DPD, TNT and Fedex. We offer free delivery on orders of £59 and over and Guarantee orders placed before 3.30pm will be dispatched the same day, we recognise the importance of receiving your goods in a speedy manner and even dispatch on a Saturday if an order is placed before 10.30am. (Royal Mail Services only)
We advise our customers to opt for the tracked delivery option, it costs double the standard delivery price but is well worth the money.
If a product is required within a guaranteed 1-2 working day period we do offer an express service, price at checkout
USA, Australia, Far East Deliveries
Tracked delivery again is our recommendation, if a product is required within a guaranteed 1-2 working day period we do offer an express service, price at checkout. Any import duty is to be paid by the customer via their local customs office
Delivery to an Alternative Address
For orders placed by Credit Card or Debit Card: If the details you enter pass all of our security checks, you may be offered the option of changing the delivery address once a transaction has been processed.
We may reject orders when according to our security checks, the address you have provided does not match the cardholder's address - this is to help prevent credit card fraud.
For orders placed by PayPal: Currently, we can only deliver to the address that is confirmed in PayPal.
For orders placed by bank transfer or cheque: We can deliver to any address you choose, providing the funds have cleared in our bank. It can take up to two weeks for cheques to clear.
Collection from our Warehouse
You may place an order online for collection from our Warehouse, , please feel free to call us on 028 79469521 to arrange for the product to be easily available when you visit
What happens if I am not in when the courier tries to deliver?
The courier should leave a card to let you know they tried to deliver. They will usually try to deliver again the next day but alternatively, you can contact them directly using the details they provide on the card to arrange a different delivery day.
What do I do if I receive the wrong item?
This is a very rare occurrence, but occasionally things do go wrong. Please contact us and include your customer invoice number or order number and let us know the details of the problem. We will collect the incorrect item from you, and arrange to get the correct item sent out to you as quickly as possible.